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The feedback conversation most managers are getting wrong
This is where leadership judgement at your level truly shows. Not in the high-stakes interventions, but in the regular, well-judged feedback conversations that keep performance moving in the right direction before it needs rescuing. The managers who are most trusted by their teams are not the ones who avoid difficult conversations. They are the ones whose feedback is so consistent and so fair that difficult conversations stop feeling difficult.
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May 79 min read


Better performance conversations with employees
Ask yourself what you have seen, what impact it has had, and what standard or expectation is not being met. Keep it concrete. If the issue is missed deadlines, point to the deadlines missed and the effect on the team or client. If the issue is inconsistent leadership, describe the pattern and the consequences. Evidence lowers defensiveness because it reduces ambiguity.
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Apr 278 min read
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