A few years ago, I was working with a software developer who was exceptional at his job. When his employer promoted him to software manager, it looked like a natural reward. Within months, he was struggling in ways he had not anticipated. What he was experiencing was not a competence gap. It was an identity crisis, and one that organisations create all the time without realising it.

The most useful outcome is not a dramatic career move. It is better judgement. You begin to understand how you work best, what conditions help you perform, and what type of stretch is worth saying yes to. For professionals who feel stuck, that clarity can be a turning point. For organisations, it can improve performance conversations, talent decisions and manager effectiveness in a much more grounded way than generic engagement data.