A few years ago, I was working with a software developer who was exceptional at his job. When his employer promoted him to software manager, it looked like a natural reward. Within months, he was struggling in ways he had not anticipated. What he was experiencing was not a competence gap. It was an identity crisis, and one that organisations create all the time without realising it.

Ask a manager how their one-to-ones are going and they will almost always tell you: fine. The meetings happen, the topics get covered, the time passes. And yet the same issues surface a week later. The same person seems flat. The same friction stays unresolved. If the one-to-one is doing its job, why does so little actually change?

Here is something that does not get talked about enough. Outplacement is not just about the people leaving. It is a direct communication to everyone who remains. When your team watches colleagues being made redundant, they are asking themselves a question: if that were me, would this organisation treat me with respect? The answer they arrive at shapes their engagement, their trust in leadership and their own commitment to the business going forward.