Promoting High Performers Into Leadership Can Break Your Best Team

For years, John had been told that his hours were the proof of his commitment. His clients trusted him because he never let a deal drop, never let a crisis sit overnight, never said no to a Saturday call. The company praised him publicly for it. Anyone who's worked in sales knows the type, the wee powerhouse who'll outwork the whole office and never ask for the credit. By the time John was offered the regional sales manager role, he had spent a decade building a professional identity around one idea: he was the person who did whatever it took, alone, and won.

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